Last Updated: 14-06-2024

Introduction

Creations Charitable Trust ("we", "our", "us") values every contribution and works hard to ensure that every donation is used effectively. This Refund Policy outlines the terms and conditions under which donations may be refunded.

1. No Refund Policy

Donations made to Creations Charitable Trust are generally non-refundable. As a charitable organization, we rely on the generosity of our donors to carry out our mission, and once a donation is made, it is put to immediate use to further our charitable objectives.

2. Exceptions

In exceptional circumstances, such as an error in the donation amount or duplicate donations, we may consider refund requests. If you believe that an error has been made in connection with your donation, please contact us as soon as possible.

3. How to Request a Refund

To request a refund, please contact us at [creationscharitabletrust@gmail.com] within 30 days of the donation date. Please provide the following information:

• To process your donations and send you receipts.
• To communicate with you and respond to your inquiries.
• To send you newsletters, updates, and other communications related to our activities.
• To improve our website and services.

4. Processing Refunds

If a refund is approved, we will process it within 14 days of approval. Refunds will be issued using the original method of payment.

Contact Us

If you have any questions about this Refund Policy, please contact us at:

Email: creationscharitabletrust@gmail.com

Address: Raheja Towers, Anna Salai, Chennai.